Поиск резюмеRegional representative, service manager, spare parts manager, warranty specialist
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Работа, резюме и вакансии / Резюме / Товары народного потребления
54 года (родился 22 декабря 1963), мужчина, cостоит в браке, есть дети
Владивосток, готов к переезду
Гражданство: Россия
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Regional representative, service manager, spare parts manager, warranty specialist

По договорённости, полная занятость

Опыт работы 28 лет и 8 месяцев

    • август 2015 – август 2016
    • 1 год и 1 месяц

    Head of sales department

    «Cord Group Co, Ltd», Vladivostok, Владивосток

    Обязанности:

    • Sales of mechanical protective equipment (protection of main shaft and propeller of vessel against winding of fishing nets and ropes (USA), anti-fouling protection of pipelines (South Korea), anti-corrosion protection of hull (South Korea), system of water processing (Great Britain), sets for instant repair of pipelines (South Korea)) for vessels of Far-Eastern region – Vladivostok, Sakhalin, Kamchatka, Magadan, Khabarovsk, South Korea, China; • Preparation and distribution of commercial offers, negotiations with top managers of companies, visits to vessels and negotiations with captains and chief mechanics, making of necessary measurements and work with vessel technical documentation, preparation and coordination of projects, negotiations with representatives of manufacturers, ordering of necessary equipment and control of delivery, client invoices issue and control of payments, participation in exhibitions and conferences
    • июль 2012 – октябрь 2014
    • 2 года и 4 месяца

    Regional Product Support representative, Russian Far-East, Vladivostok

    «JCB Russia, LLC», Moscow, Владивосток

    Обязанности:

    • Constant condition control of dealer’s service centers on entrusted to me territory (Vladivostok, Khabarovsk, Novosibirsk, Omsk, Tomsk, Kemerovo, Barnaul, Irkutsk), taking necessary measures to elevate them to standards which will meet JCB and Customers expectations; • Basic training of new dealer’s personnel in working with JCB business systems, service programs and catalogs, coordination of following high level training needs with JCB offices in Moscow and UK; • Search and condition valuation of service centers of potential partners in region; • Assistance to dealers in resolving of complicated technical problems, special control for machines having Customer’s claims; • Assistance to dealers in resolving of managerial, financial and industrial problems, coordination of dealer’s cooperation with JCB offices in Moscow and UK; • Control for dealer’s warranty claims and checking their correctness according to dealer’s warranty obligations; • Quality control of coming JCB products; • Quality control of service provided by dealer’s service centers; • Regular visits to dealers, sharing of the best experience
    • февраль 2010 – июль 2012
    • 2 года и 6 месяцев

    Spare parts manager

    «Hino Motors Sales, LLC», Владивосток

    Обязанности:

    • Management and complete control of operation of spare parts department and warehouse (4 persons); • Forecasting and ensuring of spare parts sales plan fulfillment in Russia; • Control of spare parts warehouse physical state and technique; • Making of spare parts supply agreements between Hino Motors Sales, LLC and dealer organizations (15 companies); • Training materials preparation, translation into Russian of installation and operation manual of electronic spare parts catalog, standardization and translation into Russian of forms for different types of spare parts orders; • Periodical visits to dealers for training and optimization of mutual relations between our companies; • Periodical revision of spare parts prices, determinations of price formation rules and strategy; • Determination of optimal Hino spare parts stock; • Control of spare parts orders placing in Japan; • Spare parts orders tracing, keeping dealers informed on order status; • Optimization of spare parts delivery methods, changing of delivery method for process acceleration if necessary and possibly; • Control of spare parts customs clearance process after arrival to Russia, cargo receipt on stock; • Control of spare parts dispatch to dealer’s address, control of dealer’s payment
    • июль 2008 – февраль 2010
    • 1 год и 8 месяцев

    Technical director

    «Instrument-DV, LLC», Владивосток

    Обязанности:

    • Support of all requests of Sakhalin Energy Investment Company (SEIC) for wide range of equipment, spare parts and tooling for startup and running of Sakhalin-2 oil and gas project; • Receiving of customer’s requests, processing and distribution of orders between partners in Russia and USA, receiving and processing of information from partners, offerring goods for tender, support of timely goods delivery to the customer, control for balances with suppliers and partners.
    • апрель 2008 – июль 2008
    • 4 месяца

    Deputy director for supplying with spare parts

    «VL-Service, LLC», Владивосток

    Обязанности:

    • Complete supplying with spare parts of all equipment sold by «V-Lazer» company (mother company); • Total organizing of parts department activity in following directions: procurement activity, movement of goods from suppliers, inventory organizing and control, movement of goods to own service centers and to external partners; • Creation of business processes (technical procedures) for parts department operation - documents circulation, movement of goods, inventory holdings storage, preparation of enactment projects; • Creation and correction of personal functional responsibilities for parts department employees (10 persons); • Formulation and distribution of operational tasks between parts department employees. Work control for parts department employees – performance of functional responsibilities, resolving of problems put by management, labour time usage.
    • апрель 1999 – сентябрь 2007
    • 8 лет и 6 месяцев

    Product Support regional representative

    «Caterpillar» Representative office, Владивосток

    Обязанности:

    • Control for complete support and efficiency of sales of spare parts and service by Caterpillar dealers within an assigned territory; • Assist dealers in the development, forecasting and accomplishment of annual and long-term business plans that achieve both dealer and Caterpillar sales volumes and profitability goals; • Evaluate, facilitate in the development and possible training of dealer parts and service personnel for business growth; • Evaluate dealer’s facilities, tooling and parts inventory capabilities and take sufficient measures to elevate them to standards which will meet Caterpillar and Customer expectations; • Control for parts availability, logistic and distribution; • Development of new product introduction plans, coordination of service personnel training and creation of protective stock for parts; • Control for dealer’s warranty claims and checking their correctness according to dealer’s warranty obligations; • Special control for machines having Customer’s claims; • Caterpillar Trade Mark Protection; • Regular visits to dealers, sharing of the best experience
    • ноябрь 1997 – декабрь 1998
    • 1 год и 2 месяца

    Director

    Joint-Stock Company «Langern-Service Co., LTD», Владивосток

    Обязанности:

    • Complete supplying with spare parts and service of all equipment sold by «Langern» company (mother company); • Total organizing and work control for all departments of «Langern-Sevice» Company – service department, spare parts department, spare parts warehouse; • Resolving of all problems related to office search and repair, receiving license for commercial activity, marketing, security and so on.
    • июнь 1993 – ноябрь 1997
    • 4 года и 6 месяцев

    Regional Service Manager

    «Rank Xerox» Representative office, Владивосток

    Обязанности:

    • Organizing and work control for dealer service structure performance to provide equipment reliability and customer satisfaction; • Dealer service managers training for best understanding of their objectives in dealer structure; • Collection and providing with necessary technical information of all engineers in every dealer organisation; • Control for dealer service engineers training in Moscow Training Centre and Training Centre on the base of regional representative office; • Control for fulfilment of warranty obligations by dealers and solving of all controversial points with customers in accordance with RX standards; • Control for copiers which have blames from customer side; • Statistic data collection and processing; • Regular visits to dealers, sharing of the best experience; • Management of technical team of representative office (5 persons), service of all office equipment; • Regional stock control for availability of spare parts and consumables, providing with timely orders for stock replenishment, control for order fulfilment; • Regular survey for definition of customer satisfaction with quality of RX equipment and quality of dealer service support; • Personal work with RX Key Customers.
    • февраль 1993 – май 1993
    • 4 месяца

    Radio engineer (1st category)

    Primorsky regional collecting agency, Владивосток

    Обязанности:

    • Providing with reliable and secured communication between collectors, collector armored vehicles and communication centers; • Management of technical department, solving of all managerial problems; • Service, repair and equipment renovation for Primorsky region.
    • октябрь 1992 – февраль 1993
    • 5 месяцев

    Manager

    Joint Stock Company «ТОLUКО Cо, LTD», Владивосток

    Обязанности:

    • Making of sale contracts; • Wholesale and retail trade.
    • октябрь 1989 – октябрь 1992
    • 3 года и 1 месяц

    Senior engineer

    Primorskiy Regional Society VOIR (All-Union Inventors and Rationalizers Society), Владивосток

    Обязанности:

    • Designing and manufacturing of models of TV equipment for videosignal coding for commercial TV; • Making of all corresponding documentation for industrial production.
    • август 1988 – октябрь 1989
    • 1 год и 3 месяца

    Senior engineer

    Design bureau «Dalnee», Владивосток

    Обязанности:

    • Designing and manufacturing of uninhabited underwater devices; • Testing and delivery to the Customer.
    • июль 1986 – август 1988
    • 2 года и 2 месяца

    Engineer

    Military unit 10755, Владивосток

    Обязанности:

    • Work in the sea - keep hydroacoustic and hydrological watches, data processing.

Образование

    • Высшее образование
    • Дневная/Очная
    • 1986

    Дальневосточный государственный технический университет имени В.В.Куйбышева

    Факультет: Department of radio electronics and device construction, Honours diploma
    Специальность: Speciality «Electroacoustics and ultrasound technics»

Сертификаты, курсы

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Знания и навыки

Профессиональные навыки:

Компьютерные навыки: MS Office applications, 1C program, different PC programs, any office equipment «Home office» experience

Дополнительные сведения:

Relocation to St-Petersburg or Moscow is possible. Active rest, sport, personal computer and communications, car.

Иностранные языки

  • Английский язык, Разговорный

Водительские права

  • B — легковые авто

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